ITM501 MoD 2 Case Assign Essay Example | Topics and Well Written Essays - 1250 words

ITM501 MoD 2 Case Assign - Essay Example Thus they opted for a pilot program via the U.S. Centers for Medicare & Medicaid Services (CMS) which demonstrated 32 quality based parameters and the firm applied SAP Business Objects solutions to keep an eye on those parameters to improve the level of performance (Konitzer & Cummens, 2011). Next come the case of Exclusive Resorts, LLC which is the world’s biggest luxury destination resort with over 350 Sophisticated and discerning private dwellings around the globe. The resort serves almost a number of 3300 members and enjoys a continuous entry of new members. The company runs on a large scale with quality services and positive member responses. It also operates on the domain of managing and developing real estate projects and hence requires complicated financial management system and reporting approach throughout its worldwide branches where the properties are located. During the early days of the firm’s operations, the company preferred the implementation of Oracle software as its enterprise resource planning (ERP) solution. However with increasing growth and development, the company found the software to be unmanageable and complex for its multifaceted business needs. The firm decided to search for a further ERP solution which would be able to incorporate with the technologies easily and would assist the firm to improve its quality of services as well as its competitiveness paving the path for membership growth (Microsoft Inc., 2011). Thus we can learn from both the cases that in the recent days, technologies are becoming more upgraded while the business operations are getting more complex. Therefore a constant change is noticeable within the functioning of these firms which strives for excellent business services so that they can efficiently serve their customers. Therefore need for business intelligence to face the competitive environment and effectively cut the cost has become a significant part of every business. Business Intelligence can be defined as the tools, technologies and processes require for converting data into information, information into knowledge and knowledge into plans that drive profitable business action (Loshin, 2012, p.7). Conclusions drawn Business intelligence is the process of gathering large quantity of data, assessing the data and offering a high end report set that compress the fundamental nature of the data into the foundation of the business activities, making the management able to make basic decisions related to the business. It is the approach of getting the right access to the right information for making the right decision at the right time. (Stackowiak et al., 2007, p.3). It is the capacity of the business to extract performance based knowledge from the organization and market to support an improved decision making process as well as to excel their performance (Electro smart Ltd., 2011). The business intelligence system can be achieved with the implementation of various idea proces sing systems. Idea processing systems are regarded to be associated with the decision support system (Thierauf, 2001, p.95). In this context it is significant to discuss the importance of a decision support system. DSS is one of the significant technology solutions to the business sector which offers them a means of converting a rich source of